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Terms and Policies
Please review our terms and policies to understand how we operate and what you can expect when ordering from Bloom and Butter.
1. Refund Policy
- Refunds: Due to the perishable nature of our products, we do not accept returns. However, if you are not satisfied with your purchase, we may offer a refund on a case-by-case basis. Please contact us within 24 hours of pickup to discuss any concerns.
2. Allergen Information
- Allergens: Our baked goods are prepared in a home kitchen that may handle common allergens such as nuts, dairy, eggs, and wheat. We do not take specific measures to prevent cross-contamination. Customers with severe allergies should consider this when placing an order.
- Disclaimer: By purchasing our products, you acknowledge that Bloom and Butter is not responsible for any allergic reactions or sensitivities.
3. Pickup Policy
- Pickup Locations and Times: All orders must be picked up at the agreed-upon location and time. We currently do not offer delivery services.
- Missed Pickups: If you are unable to pick up your order at the scheduled time, please contact us as soon as possible. We will do our best to accommodate changes, but we cannot guarantee that your order will remain available beyond the scheduled time.
4. Changes to Terms and Policies
- Policy Updates: We reserve the right to update these terms and policies as needed. Please check this page regularly to stay informed of any changes.
5. Contact Us
- For any questions or concerns regarding these terms, please reach out to us at:
Email: [email protected]
Phone: (706) 410-1924